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Co-Operation Versus Competition in the Development of E-Services in Libraries

By Dobbie, Allison

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Book Id: WPLBN0000696913
Format Type: PDF eBook
File Size: 664.85 KB.
Reproduction Date: 2004
Full Text

Title: Co-Operation Versus Competition in the Development of E-Services in Libraries  
Author: Dobbie, Allison
Volume:
Language: English
Subject: Library science, Professional report., Libraries
Collections: Public Libraries International Network Collection
Historic
Publication Date:
Publisher: Public Libraries International Network

Description
Professional Publication

Excerpt
Introduction and Acknowledgements: Why is it that libraries in some countries have achieved high levels of development of new electronic services at a national or regional level by working co-operatively? What is it that makes this possible? Does co-operation mean that there is no competition, and no local identity for libraries? What would it take to encourage co-operative development of electronic services in our own two countries, Germany and New Zealand? What would be the barriers? Would a co-operative approach be a good thing for our countries? What sort of model would we need to have in place? Are there different models?

Table of Contents
Table of contents Introduction and acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 List of abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 1. Why co-operation and competition are important . . . . . . . . . . . . . . . . . . . . . . . 6 2. The international scene . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 a. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 b. Denmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 c. Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 d. New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 3. Attitudes towards co-operation: survey results . . . . . . . . . . . . . . . . . . . . . . . . . . 22 a. Purpose and methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 b. Distribution and response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 c. Results and analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 4. Factors in achieving successful co-operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 5. Selling the benefits of a co-operative approach . . . . . . . . . . . . . . . . . . . . . . . . . . 32 6. A guide to action: possible co-operative models . . . . . . . . . . . . . . . . . . . . . . . . . 34 Appendices I. Examples of co-operative e-service models in Denmark . . . . . . . . . . . . . . . . . . . 38 II. Survey questionnaire and results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 a. Key comparative findings regarding factors that encourage co-operation or are barriers to co-operation (question 8-9, all surveys) . . . . . . . . . . . . . . . 52 b. Comparative survey responses, questions 1-10, Germany and New Zealand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 c. Summary of textual responses, questions 10-13, Germany . . . . . . . . . . . . . . 61 d. Summary of textual responses, questions 10-13, New Zealand . . . . . . . . . . . 62 e. Summary of textual responses, questions 8-13, Bertelsmann Foundation?s International Network of Public Libraries . . . . . . . . . . . . . . . . 67 f. English language version of questionnaire . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 III. Key comments by Danish library professionals . . . . . . . . . . . . . . . . . . . . . . . . . . 77 IV. Reference list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

 

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